Does Samsung repair TVs under warranty as well as out-of-warranty TVs?

Introduction

When a television develops a technical problem, one of the first concerns customers have is whether the repair will be covered under warranty or if they must pay out of pocket. Understanding the difference between warranty and out-of-warranty service is essential to avoid confusion and unnecessary expenses. If you are looking for reliable and authorized repair assistance, a Samsung TV Service Center in Navi Mumbai is one of the best options for both warranty and non-warranty repairs, offering professional support backed by trained technicians and genuine spare parts.

A Samsung TV Service Center in Navi Mumbai follows brand-approved service policies, ensuring that every customer receives clear information on warranty eligibility, repair costs, and post-service support. Whether your TV is newly purchased or several years old, Samsung provides structured service pathways for both categories, helping customers maintain their television’s performance and longevity.

Does Samsung Repair TVs Under Warranty?

Yes, Samsung repairs televisions under warranty, provided the issue falls within the scope of the manufacturer’s warranty guidelines. Warranty repairs are intended to cover defects that arise from manufacturing faults or internal component failures.

What the Warranty Usually Covers

  1. Manufacturing defects

  2. Display issues not caused by damage

  3. Motherboard faults

  4. Software and firmware failures

  5. Power board issues due to internal defects

Samsung ensures that all repairs under warranty are performed using genuine components and certified procedures. Customers do not need to pay for parts or labor when the issue is confirmed to be a warranty-covered defect.

What the Warranty Does Not Cover

Certain issues are excluded from warranty services, including:

  1. Physical damage

  2. Water or moisture damage

  3. Electrical surge damage

  4. Damage caused by unauthorized repair attempts

  5. Screen cracks due to mishandling

In such cases, repair service is still available, but it will fall under out-of-warranty repair.

Out-of-Warranty Repairs at Samsung Service Centers

Samsung also provides complete support for televisions that are outside their warranty period. Out-of-warranty repairs cover a wide range of issues, including:

Common Out-of-Warranty Repairs

  1. Cracked display panel

  2. Backlight repair

  3. Motherboard replacement

  4. Audio issues

  5. Ports not working

  6. Burnt power board

  7. Software corruption

  8. Remote sensor malfunction

While the customer must pay for parts and labor, they still benefit from authorized service standards, genuine spare parts, updated diagnostic tools, and transparent billing.

Why Choose Authorized Samsung Service Centers?

Many customers prefer authorized service centers because they offer consistent quality, genuine components, and well-trained technicians who understand brand-specific repair protocols. Whether your TV is under warranty or out of warranty, authorized centers provide:

1. Genuine Spare Parts

Only original Samsung components are installed to ensure compatibility and long-lasting performance.

2. Professional Diagnostics

Technicians use advanced tools designed specifically for Samsung products.

3. Transparent Repair Policies

Customers receive clear details on repair cost, replacement requirements, and post-repair warranty.

4. Skilled Technicians

Authorized centers employ certified professionals trained to repair various models accurately.

5. Reliable Post-Service Support

Service centers offer warranty on replaced parts in out-of-warranty repairs as well.

Samsung-approved service providers such as Dial Service Centre also follow brand standards to maintain repair quality.

Warranty vs Out-of-Warranty: What Customers Should Know

Understanding the difference helps customers select the best repair option.

Warranty Repair

  1. Free of charge

  2. Applicable only for manufacturing defects

  3. Requires invoice or warranty card

  4. Only covers non-damaged parts

Out-of-Warranty Repair

  1. Paid service

  2. Covers all types of defects, including physical and liquid damage

  3. Replaced parts may include limited repair warranty

  4. No invoice needed beyond identity verification

Factors That Determine Whether Your TV Is Covered

Samsung follows strict rules for approving warranty claims. These include:

1. Product Age

Warranty generally lasts one year from the date of purchase unless extended warranty was purchased.

2. Condition of the TV

Signs of damage, tampering, or unauthorized repairs automatically void warranty.

3. Service Report Analysis

Technicians evaluate internal components to confirm whether failure is due to defects or external damage.

Specialized Repair Services in Different Cities

Samsung TV Service Center in Bengaluru

A Samsung TV Service Center in Bengaluru provides advanced repair solutions for various Samsung TV models. Whether customers face issues like screen flickering, sound distortion, power failure, or software malfunction, the technicians here follow brand-authorized diagnostic procedures for accurate results. The center uses genuine Samsung spare parts and offers both warranty and out-of-warranty support with transparent billing. Customers can rely on the Samsung TV Service Center in Bengaluru for high-quality, long-lasting, and safe repair services backed by professional expertise.

Samsung TV Service Center in Pune

A Samsung TV Service Center in Pune delivers specialized repair services for LED, LCD, Smart, and QLED Samsung televisions. Technicians ensure that every repair follows the manufacturer’s guidelines and uses original spare parts for durability. Whether it is a motherboard issue, display defect, backlight failure, or software error, the center offers timely and reliable support. With clear repair documentation and trusted workmanship, the Samsung TV Service Center in Pune is a dependable option for residents seeking quality service for both warranty and out-of-warranty repairs.

What to Expect During Warranty and Out-of-Warranty Repairs

1. Initial Inspection

Technicians check the TV to determine whether the issue is covered under warranty.

2. Cost Estimate

For out-of-warranty repairs, the customer receives a transparent estimate before the repair begins.

3. Genuine Replacement Parts

Only original parts are used, ensuring compatibility and long service life.

4. Testing After Repair

Technicians run multiple quality checks to confirm proper functioning.

5. Post-Repair Warranty

Most replaced parts come with limited warranty even for paid repairs, offering additional peace of mind.

How to Maintain Your Samsung TV After Repair

Here are a few practical tips to extend the life of your TV and avoid repeated repairs:

  1. Install a voltage stabilizer to prevent damage from power surges

  2. Keep the TV away from moisture and direct sunlight

  3. Avoid placing heavy objects near the screen

  4. Update the firmware regularly

  5. Clean the screen using only microfiber cloths

  6. Use original accessories and remote

  7. Avoid overuse and ensure proper ventilation around the TV

Conclusion

Samsung offers comprehensive support for both warranty and out-of-warranty television repairs. Choosing an authorized service center ensures high-quality diagnosis, genuine spare parts, transparent pricing, and reliable post-repair support. Whether your TV is new or several years old, Samsung service centers and trusted professionals like Dial Service Centre provide the expertise needed to keep your television functioning smoothly. Understanding the difference between warranty and non-warranty repairs helps customers make informed decisions and ensures long-term reliability of their devices.

FAQ Section

1. Does Samsung repair physical damage under warranty?

No. Physical damage, including cracked screens, is not covered under warranty, but paid repair service is available.

2. How do I know if my TV is still under warranty?

Check your purchase invoice or the Samsung Members app to confirm the warranty period.

3. Are out-of-warranty repairs expensive?

Costs vary depending on the part being replaced, but the service centers provide transparent estimates before repair.

4. Will I get warranty on replaced parts in out-of-warranty repairs?

Yes. Most replaced parts come with a limited warranty, depending on the component.

5. Can unauthorized repair void Samsung warranty?

Yes. If your TV is repaired by an unauthorized technician, it immediately voids Samsung’s warranty coverage.

Read Our Previous Blog------------->Can I get warranty support after repair in VU TV Service Center?

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Dial Service Centre

Dial Service Centre is a reliable service provider specializing in appliance repair and maintenance for all major brands. With a team of skilled technicians, we ensure efficient installation, quick repairs, and regular servicing to keep your appliances running smoothly.